Surely you can exchange or return the product on our website, please check the details here: http://www.banggood.com/help-search-k-?search=Return+Policy
Also you can submit your problem here and we will cope with it as soon as possible: http://www.banggood.com/Contact-Us_hi111
Hoping for your kindly understanding.
Best regards
Banggood Team
Lauri Has Earned 5 Votes
Lauri M.'s review of Banggood earned 4 Very Helpful votes
Lauri M.'s review of Banggood earned a Fraud Buster vote
We are sorry for the bad experience.
Surely you can exchange or return the product on our website, please check the details here: http://www.banggood.com/help-search-k-?search=Return+Policy
Also you can submit your problem here and we will cope with it as soon as possible: http://www.banggood.com/Contact-Us_hi111
Hoping for your kindly understanding.
Best regards
Banggood Team