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Kyle A.

Contributor Level

Total Points
107

1 Review by Kyle

  • Optumrx

4/1/20

I'm a liver transplant patient, so I've dealt with a lot of pharmacies before but these guys are the worst. I always keep at least $50 in my account for my meds ($15 is my co-pay) They had my zip code for my debit card wrong and kept sending me my pills but did not inform me the charges weren't going through. I ended up with over $100 in charges which with a $15 is about 6 months. When I asked what they were going to do for me since as far as I knew I had been paying, all I got was a generic bs empathy statement from an outsourced call center. I won't even mention all the times my pills were late or I was in the phone for hours with customer service because no one could do a simple refill. Avoid this company at all costs

Kyle Has Earned 7 Votes

Kyle A.'s review of Optumrx earned 7 Very Helpful votes

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