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Ordered 2 purses a whole month before Christmas. Not only did they never arrive, but there is NO tracking number, NO updates and NO communication. Silence. They sure took our money with no problem though. I commented on social media about the poor service and was called three times and yelled at by a Coach rep named Stacey, calling me a "liar" She called 3 times from bogus numbers and harassed us. Shame on Coach for the awful treatment of customers and lack of follow-through. We are done with this sub-par brand. Cant add a photo of items we never received.
Tip for consumers:
Do not use Coach or Coachoutlet.com Ordered 2 purses a whole month before Christmas. Not only did they never arrive, but there is NO tracking number, NO updates and NO communication. Silence. They have no problem taking your money however. Very disappointing.
Products used:
Never received 2 Coach purses.
Kimberly C.'s review of Coach-Outlet earned 6 Very Helpful votes
“They did the same thing to me. I paid hundreds of dollars and after I kept calling and asking for a refund, they told me none of them has shipped then they immediately send me two emails with bogus tracking numbers that says they were all delivered”
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