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K H.

California

Contributor Level

Total Points
82

1 Review by K

  • GreenGeeks

8/20/22

I was initially drawn in by an eco friendly store, so I paid for 3 years of service at a reasonable cost, but then they notified me they'd charge $15.95/mo for 3 more years, nearly $600 in one go. I contacted support and was told the price wasn't negotiable so I said they lost a customer. Even after my credit card initially failed, they somehow renewed and charged it, and I only learned when my CC sent a text re purchase. After complaining that i would be disputing the charge, they refunded all but one month even though I canceled before the end of my contract. They are NOT easy to divorce and the business model stinks for those of us who run very low traffic websites. Find anyone else. $16/MO is criminal. Autorenew is a scam.

Tip for consumers:
Fand another host. If you're a current customer, get out before they screw you with an autorew at high cost.

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K H.'s review of GreenGeeks earned 2 Very Helpful votes

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