Julia N.

I initially chose this eco-friendly store and committed to a 3-year service plan at a reasonable cost. However, I was later informed of an additional charge of $16.95 per month for another 3 years, totaling $610.20. Even after my initial credit card payment failed, they somehow renewed and charged it without notification. I only became aware of the transaction when my credit card company alerted me. Upon expressing my intention to dispute the charge, they refunded all but one month, despite canceling before the end of my contract. I strongly advise seeking alternatives, as a monthly charge of $16.95 is unjust, and the auto renewal system seems deceptive.