Kevin C.

Alana McCurdy aka Wilma H Jackson (Double A Cleaning of Brewton AL) a supposed Thumbtack Pro, quoted me a price for the repair of windows on a house.

Based on the quote given she asked for and received 50% down, she received the payment and I have not talked to or seen her again.

Now my house has 6 windows, or holes in the wall with not windows that allow me to secure the house. (See attached photos)

Thumbtack then told me they will NOT honor their Pro with their $1M property protection because no damage was done to the property, really. I'm missing 6 windows in my house.

Additionally, the Thumbtack pro was out on bond for drug charges when they used the site to respond to my project.

http://www.atmorenews.com/2016/05/11/ecso-arrests-10-drug-sweep-runs-across-county/

"Wilma Alana Jackson, 40, Brewton, arrested May 5, charged with drug paraphernalia, unlawful possession of controlled substance x 2 (meth and hydrocodone), possession marijuana 2nd; Jackson released $5,000 bond."

http://www.northescambia.com/2016/05/10-arrested-during-undercover-alabama-drug-sweep

Thumbtack does not do a continual check of screening pro's for licenses and pending arrests. Checks every 3,6, or 12 months would help to keep track of situations like this in the future.