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Per my usual way of doing things, I bought first, and ask questions later. As I read some of the reviews, I started questioning whether I had made a good decision. So, I called, and the person was very nice and surprisingly helpful. Then I read more and got scared again, so I contacted the delivery co., and they were nice and helpful. The bottom line though is that I got my washer in the timeframe I was given; it was what I ordered, and it appears to be in good working order.
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