Jackie H.

I originally ordered this camera from Thundercameras in mid October. I called back in early November when iit hadn't arrived. I was told that they were sorry that it was back ordered and that I should have received an email which I didn't. I called again and was told that they didn't know when it would be shipped and was encouraged to find another camera. I called and cancelled this order. I went to saveheredigital and ordered the camera. The salesman called and sold me a warranty that I immediately called back the next day and cancelled. It had not shipped yet. When I received my VISA bill, thundercameras had billed my account. I called to find out what it was all about and they denied that I had cancelled the order and it was sitting at UPS waiting for pickup. I tried to get them to release the camera without the warranty and they said it was impossible and cancelled the order. I recognized the man named Stephen as the same one from saveheredigital. He denied that he was associated with the any other website. They said that it would be refunded in 5 -7 days. Later that same morning, I found my order for saveheredigital and spoke to customer service about that order. I was told that it had been cancelled and once again I spoke to "Stephen" who denied knowing anything about "Thundercameras". What a scam. They made me feel like I was the one that was crazy!