I submitted FIVE sell orders to this company over two weeks ago, they suddenly announced they are merging with eBay and are no longer accepting orders from that day onwards leaving their customers to pay return shipping or they will donate them (ie put them on eBay). I will be disputing these shipping charges on my card, I have never had to return an order I sent to Twice and they certainly would have paid for these. What a terrible way to treat your loyal customers. They went from a great customer service oriented company to the same corporate jerks that eBay is. Good luck with that.
Hi Katie, current processing times are appx. 20 days. If you have not already, can you please reach out to support@thredup.com so that our team can look in to this for you?