Kathleen M.

I just wrote a 3* (out of 5) review at Zazzle and this is what they responded: "We appreciate your feedback! Zazzle is currently working on improving your shopping experience with customer reviews. Your review may be displayed at a later date. Thank you for your patience!" - My review MAY be displayed? Excuse me! My review stated that the sizing was very small - they warned about this - so I sized up. It looks like a child size shirt for adult women, A size medium should certainly fit a woman who is under 90 pounds but I do have my doubts. The printing is also crooked. I also ordered the higher quality t-shirt with a v-neck since it was a gift and what was received was the lower quality shirt with a crew neck. It was meant for a present - not sure what to do.

I have traveled with OAT and its sister Company, Grand Circle Travel (GCT), over 32 times and have been very pleased with their tours. Their flight arrangements used to be problematic, and I actually stopped traveling with them in 2002 for a couple years because of this, but no one else did as good a job with the actual tour so I went back. They have vastly improved their air routing which shows that they listened to my complaints. The OAT tour directors are the VERY best and you get to experience the local cultures in non-touristy ways and have many interactions with locals. OAT is small group - max 16 people where there is occasionally a toxic personality. It is easier to get away from toxic personalities with GCT as the size is usually around 40, but I much prefer 16 person tours. Out of all of my the trips, there was one OAT trip leader and one GCT leader that I did not care for so I think this is an excellent record. I have met many like minded people on OAT tours and have traveled with them again and again. Most of the review complaints I read are people who complain about time on hold - this is common with all tour companies - and people who fail to read the conditions and expect exceptions to be made for them. Heads up - if you think you may need to cancel, buy insurance.

I did the San Miguel Allende (SMA) trip and it was just okay. It started out bad when no one was at the airport to meet us at the time we were told to be there. The airport was about two hours from SMA so this was not a small issue. I finally called RS and the person showed up an hour late with the attitude of "I'm here now!" The lectures were old and canned from a US expat who screamed in a small room. I am hard of hearing and had to remove my hearing aides because of the pain caused by his large lecture room voice. I asked the tour director to ask him to moderate his voice and she said there was nothing she could do. Less than a third of the people went to the lectures because there was so little content. This was during the entire immigration and border detention problems! What a wonderful opportunity for current events. Why aren't lectures done by real locals - it would be so much better than hearing it from a US perspective. That is all we get at home. Essentially there was little education on what was billed as an educational tour. The tour director was very disorganized to the point of walking us a couple miles to the wrong restaurant and then walking us all back. It was very hard on the elderly participants. You were on your own if you had food allergies in spite of the fact that RS asks about this in advance and I also informed the tour director. She showed up at my table almost hysterical about 10 minutes after I was served something I was allergic to. Luckily my travel companion tasted it before I did and took my dish away. One local guide mentioned the plays he was in, and recited from them, ad nauseum, while we sat in the hot sun and learned almost nothing. RS could not even manage to send me a review form and finally just took my review over the phone. This was not what I had expected and it turns out others were very disappointed too as everyone was give a $200 credit toward a future trip. I will give them one more try and am hoping the tour is not cancelled due to COVID-19. I had heard such good things about RS. I was very disappointed.