Katherine F.

I have always loved looking at the Spool 72. Website. I have always wanted to make a purchase on this website since I love the clothes from the pictures and everything. Well... I am thoroughly disappointed. I ordered wedges, a romper, and a dress. Not only were the romper and dress completely awful in person in their colors and fitting, but they were just all wrong. I loved the wedges that I ordered which was a plus, however, they came apart on the 2nd time that I wore them! The stitching came out on one of the wedges, and is coming out on the second shoe as well. Not only were both Tara and Mark in customer service were rude and not helpful, but they didn't refund me for anything! They have me $9 back to repair the broken, cheap wedges that I bought for $60. Disappointed and wouldn't recommend to anyone. Don't waist your money or your time!