I placed an order and paid but 2 weeks later I receive an email saying they didn't receive my payment. Ever since then I've been trying to get in touch with them but so far without any luck. Now I don't know whether they've been able to locate my payment and if I will receive my order. Or maybe they simply don't care?
Dear Karen T. We are truly sorry for any inconvenience. We would appreciate if you could send us your order number so we can come back to you in a private mail. Kind regards AmbienteDirect
Dear Karen T. We are truly sorry for any inconvenience. We would appreciate if you could send us your order number so we can come back to you in a private mail. Kind regards AmbienteDirect