- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I selected express shipping with an order that I placed on October 15th. It is now the 28th, and DressLink has listed a tracking number but DHL has no record of the package. I have sent several emails. And I have now requested a refund, anxious to see how this will go.
Kara M.'s review of DressLink earned 7 Very Helpful votes
Kara hasn’t received any thanks yous.
Kara doesn’t have any fans yet.
Kara isn’t following anybody yet.
Empty.
I had ordered dresses and despite having confirmation of return through the post office they...
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to offer help, please feel free to contact us to sales@dresslink.com
Could you please send us your order number by message here? If you donot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are looking forward to your message here!