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The support team, mainly "Jonas" have a very hard time at reading your replies to tickets. I was asked multiple times for an email and they'd actually reply to me giving the email asking for it again.
Overall their support team need more training as they're trained in all the wrong areas. They still fall victim to social engineering.
Tip for consumers:
Don't bother contacting their support for any kind of help.
Products used:
I didn't purchase a product as SoundCloud is a website.
Justin hasn’t received any votes.
Justin hasn’t received any thanks yous.
Justin doesn’t have any fans yet.
Justin isn’t following anybody yet.
Empty.
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