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Jeffrey W.

USA

Contributor Level

Total Points
83

1 Review by Jeffrey

  • eFax

4/8/23

I canceled my trial because only 1 page fax was free. Only to be charged 18.99 end f trial. They did refund the money but they are not ethical.

Called long wait they are busy to get right thru. Several innecessary prompts. Instructed to use chat but there is non.

Too many misleading items along the way for me to ever trust them again.

Tip for consumers:
Just go to the UPS Store it's easier.

Products used:
Nothing

Service
Value
Returns
Quality
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eFax S. – eFax Rep

Hello Jeffrey. This is not the experience that we wish you to have. If you have not contacted our 24/7 Phone or Chat support, please feel free to message us at socialsupport@efax.com with your account details and we would be happy to assist!^RA

Jeffrey Has Earned 1 Vote

Jeffrey W.'s review of eFax earned a Very Helpful vote

Jeffrey Has Received 1 Thank You

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Melanie W. thanked you for your review of eFax

“So true. Rip off scammers!”

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