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Prices are great but the products are kinda hit and miss. You can tack on several days to whatever they say the shipping is (processing time?) but that is not a big deal. Where they lose me is customer service.
I have made several orders and in the last one I received 2 broken items (one of my previous orders had an item damaged but useable). I emailed them (the live chat NEVER works, go try it now and see!) and after several rounds of emails and a video they requested they apparently forwarded the correspondence to some french company that is their supplier. The french company of course said contact whomever I bought it from.
Right now I am on my second round trying to get my broken items replaced. So far they asked for a video of the item (again) and then closed my ticket. Sooo yeah, if you see something neat and are willing to never see some money again maybe give them a try, otherwise I would pass.
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Jon A., we are very sorry to hear that, Could you please kindly tell us the order number and product ID that have question? We will investigate the case again and offer you a reasonable solution after check.