Order product 3 weeks ago, next day great news, received email that product shipped, or so it seemed. Unfortunately product did not ship, they only created mailing labels. 3 weeks later after 3 attempts to contact them via web page "contact us", I'm told what I already knew, product hasn't shipped yet, and have no ideal when it will. Besides never answering first two status requests, web page showed product in stock. Must be one of those companies that charges the customer, then waits until it gets enough cash to go ahead and buy the product from their supplier.