I ordered an item, it took forever to ship it, finally notified that it was "delivered", but I got no item. Great. Contacted customer support which was absolutely useless, their answer was "just wait another week". They finally came back with "file a dispute" except there is no option to dispute delivering to wrong location (and yes, my shipping address was 100% correct on the order). I will never use them again, just stick with Walmart or Amazon for your online shopping needs.