These guys are lame at best. The don't receive packages on Saturday. The get pissy when you show up to pick up your stuff unannounced (even though I was perfectly happy to wait). They don't respond well to special requests or inquiries. But the biggest problem was when I had a computer shipped to Brazil (where I was traveling). My impression now is that they have no clue how to deal with customs in foreign countries. I had no idea what it takes to ship from the USA to Brazil, so I was relying on their capability. My mistake. After trying to ship twice (failed both times, but I certainly got charged for shipping both times), I gave up. My ATM card also disappeared from the shipment somewhere (could have been Brazil customs). In summary, I will never use these people again.