Joe D.

Terrible. They don't work weekends. They don't respond to any inquiries except by email and it takes 2-3 days for them to respond. I used them twice, both times I was overcharged and the second time my items arrived damaged after they replaced them in a cobbled together box which was wrapped in a garbage bag! They will not do anything to make it right, they don't stand behind their service, all you will get is "it's not our fault". What's worse, DHL has had problems with them, so they won't eve honor any damage claims when they are involved. I can't stress enough how bad they are. They cost me hundreds of dollars.