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A very bad experienced. I checked first my savings visa balance before I decided to purchase. Now after completing filled up those informations and payment. A day after upon checking my remaining balanace I found out that they already deducted the said amount. So i was thinking the transaction is valid. Also on that day I received an email from them saying they hold my product for some verification regarding my account. As to make the story short they already deducted the said amount and now they've said that they did not made any deduction with my account. It is very clear in my part coz i have the receipt before and after the transaction was made. I am strongly believe that I am one of the victim's of online syndicate. Ò
Hope that this message will serve as a lesson to put an extra careful by purchasing online.
IHerb if you are legitimate online website our Customer's Protection is your primarily concern..
Job A.'s review of iHerb earned 2 Very Helpful votes
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Dear Job,
We apologize for any inconvenience this has caused you. When you place an order the amount of the order is authorized to your credit card. This will cause a temporary hold to be placed on those funds by your bank as a precaution. IHerb does not actually charge your account until the order ships, that is why if you check your bank statement it will show the transactions as pending. If you decide to cancel your order, iHerb will notify your bank and the funds should be released by your bank for you to use the funds again. IHerb does not receive any funds from your bank until the authorization is captured when the order is shipped.