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Joan S.

NJ

Contributor Level

Total Points
103

About Me

I’m a 71 year old woman who orders online weekly. This company is the WORST regarding returns. I guess they’re a sub par command cannot afford to have customers return items even if customer ordered 2 by accident

How I Can Help

Have the company become Customer friendly

Interests

Spots, electronics

1 Review by Joan

  • Southtree

7/27/15

I originally only sent 5 VHS' to be converted to DVDs to be sure I would be happy with the result and also I was a bit skeptical as to whether or not my VHS' would have gotten lost. Upon receiving my tapes Southtree contacted me immediately to let me know they received them. They continually updated me as to the status (where my tapes were in production). When I received them, I sat and watched all five in one day. The one that was originally from my parents' Super*8 was from 1947 through 1979. I laughed, cried and applauded as I got to see everyone so vividly, so happy; lost so many years ago to me. I immediately sent the next 11 VHS tapes to Southtree and I have been kept up to date on a regular basis as to where they are in production. Southtree THANK YOU SO MUCH FOR GIVING ME BACK MY MEMORIES!
Joan Steever - Morristown NJ

Joan Has Earned 3 Votes

Joan S.'s review of Southtree earned 3 Very Helpful votes

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