On August 19,2023 I concluded my research on the available options to FINALLY digitize (2) two valuable VCR Video tapes that I have had since 1992. I chose Southtree and I am ecstatic about my choice. Throughout the process, I was kept apprised of the status via their website's VISUAL TIMELINE, and courteous professional emails from Syngyn. Brett, Zach, Rachel, Dee, and Dawn are the Southtree associates who completed my task of digitizing my memories to a Google Drive Download on September 7th, and my original tapes arrived safe and sound on my doorstep on September 9th. The quality is fantastic and better than I had expected. I know that issues happen, and things go wrong at times, but it is how you handle them and I am convinced that this team would handle any issues professionally and with empathy. Best in my book! Kudos to the team! Thank you!