Placed a large order, broken into 3 parts. 2 were express, one was regular delivery. They can't show me where express items are located. The regular delivery item did show up. It was a spare battery for a toy in the express delivery.
Contacted them about location of other items that were supposed to have arrived before Christmas. That didn't happen. This is what they offered, "It may be delayed due to the cargo check of the custom, and it'll be released soon. Would you please wait patiently for one more week?" As if I had a real choice.
Dear Jerry M.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team