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jan c.

Contributor Level

Total Points
103

1 Review by jan

  • FactoryOutletStore.com

11/16/14

Horrible!
They sent me wrong item.
I had to pay shipping back to them on my dime.
They had nerve enough to charge me restocking fee for THEIR mistake.
All tolled: I am out $19.48 for THEIR MISTAKE.
Incompetance and ineptitude at its best.
HURRY! ORDER FROM HERE AND SEE HOW MUCH $ YOU CAN LOSE!

Tip for consumers:
Find another site unless you just want to waste your time & money.

Service
Value
Shipping
Returns
Quality
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Customer-Service R. – FactoryOutletStore.com Rep

Hello jan c

Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you.

We fill our orders by the item received via our online shopping cart and our records indicate that we did indeed fill your order with the item you placed into the shopping cart. Again, we apologize if this was not the item you intended and would love to help identify the correct item that would suit your needs.

Your order was successfully refund and purchase price fully refunded. If you would like to contact us at your convenience please call 646-367-6141 Monday thru Friday 9am to 4pm Eastern/Standard.

jan Has Earned 3 Votes

Jan C.'s review of FactoryOutletStore.com earned 3 Very Helpful votes

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