James F.

Aliexpress a knowingly allowing traders to give false information and send lower quality items e.g. I ordered a rear-view gps mirror with reverse park camera it arrived I paid to have it installed by an auto electrician it doesn't work no reverse camera facility or capabilities. Contacted the supplier for help no luck contacted AliExpress no luck. Eventually the supplier answered saying he had sent a series 1 not what I ordered offer 20 dollar refund or a new camera. New camera of no use as it wont work on the out dated unit they sent me. Considering I could have bought just a mirror for half the price of what I paid the 20 dollars doesn't even cover 10 percent. Then I would also have to pay 30 dollars to return the old camera to them only at that point would they send me an new camera. Eventually after 6 weeks they said they would car mate said they would refund me to a pay pal account in my name which I don't have I paid by debit card now if I open a pay pal account the currency conversion fees etc. are terrible they pay you back in dollars it is then converted to your currency at a stupidly low price and paypal take a very large % commission fee both on conversion and for the service thus leaving the buyer very out of pocket. All of this under the watchful eye and knowledge of AliExpress. And you have to return it paying the return charge fees thus leaving you more out of pocket in my case after all said and done i would receive about 40 dollars from my original 200 and have to wait a long long time to get it. BE CAREFUL DO NOT BUY FROM A COMPANY CALLED CARMATE AND DO NOT TRUST ALIEXPRESS TO HELP YOU THEY WONT.
THERE LIVE CHAT HELP SERVICE IS AN OUT SOURCED COMPLAINTS COMPANY THAT CAN DO NOTHING FOR YOU AND ARE UNDER THE THREAT OF BEING FIRED IF THE GIVE INFORMATION HOW TO CONNECT DIRECT WITH ALIEXPRESS AND ALI EXPRESS HAS NOW ENDED AND CLOSED ITS COMPLAINTS BY EMAIL YOU JUST GET AN AUTOMATED REPLY.