James D.

I have been working with digital images for 30 years. When I saw a checkbox for "color correction" I took that quite literally to mean adjusting the color of my photos. I didn't want anyone messing with my color as I work hard to create the exact hue I desire. So I did not check this box. I received photos so dark they are useless. I'm not talking just a little dark, I am talking 2-3 downturns of exposure. Parts look blacked out. Now, I would have just chalked this up as a learning experience and made the adjustments and tried again but for one major problem. A few months ago I contacted Nations Lab and explained exactly what I wanted and asked if they could provide the quality I desired. I would have been more than happy to pay extra, money was not the issue. I was ensured that a technician would make sure the image looked just like it did on my screen. I understand the difference between an illuminated image and one in print and even asked if that was an issue. Because of this assurance, I didn't send just a single test image I ordered six for a small project. Seeing the poor quality, I was really dismayed and started a chat with support who promptly tried to lecture me about how this was my fault for not checking their "color" correction box. They were both condescending and using those absurd placating canned responses. Not sure why companies still do this when it is obvious with the rest of the dialogue that they just don't care and was even rather irritated that I questioned their assertions. That aside, Walgreens and Wal Mart could have easily achieved the same quality as this company. They just plug it into the same type of printer everyone else uses with the same algorithms and hit auto print. There is nothing special to be gained here. Just a greater disappointment.

I love the convenience of online shopping and Amazon Prime was always my go to shopping, but recently Prime has been quite unreliable. The average delivery is more like 3 days sometimes as many as 5. I had a refrigerator get "lost" after I got the email it was shipped. Took me two hours of customer support to get this one resolved as the specific model I needed was no longer in stock and I had already built the framing for it in my camper. It was eventually resolved amicably, but shopping shouldn't be this hard. Still plan on shopping with Amazon but dropped the Prime. Just isn't worth it to me anymore.

I have ordered from Tee Fury on several occasions. I really like the men's T but the sizing on the women's Ts isn't very good. You will get a quality T-shirt and nice artwork, but it takes them forever to get them mailed to you. I can't even check on the status of my order because that page on their website isn't working. So, after almost a month, no way to check on my order, missed birthday present window, I doubt I will be ordering from them in the future. It just isn't worth the hassle and there is the issue of no returns. Other good T-shirt vendors out there.

I was OK with the site until I needed tech support and found out how horrible the support was. The thing that really rubbed me the wrong way is they are unapologetic about it as well. They know and don't care. A really bad signal. There are plenty of issues with the actual streaming as well, but I can be patient if I have good support. They send you this form letter after they give you a lame excuse for their failure or inability to fix an issue that the matter will be resolved in 72 hours if they don't hear back from you. All the little things they could have done to lessen the sting of poor service they don't and act as if they don't care. It is just painful to deal with these people.