I had a set of prints done and the color was off (very green and excessive contrast) on all of them despite selecting "color correction." The customer service representative was very responsive and had them reprinted, but they were still off. I expressed my dissatisfaction and the prints were redone yet a third time. Some were acceptable, while others were over-corrected (went from too green to to magenta). I had to select prints from each set of reprints to actually get a full set of color accurate prints. The customer service was responsive, but the time and hassle was just not worth it. I've gotten better, more color accurate prints from less touted and cheaper sources.