- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Emailed them to ask why i hadnt received a confirmation of the order and shipping, yet theyd taken the money out of my bank account and they replied saying that as its a memorable charm and its perosnlaised it will take 5-7 days till theyll send the email. 10 days later the email was still not sent and they haven't replied to any of my emails which i frequently send as i want my order! Absolute rip off! If i dont get my order soon or a reply soon i will be filing a fraud complaint and contacting my bank!
James B.'s review of Soufeel earned 7 Very Helpful votes
James hasn’t received any thanks yous.
James doesn’t have any fans yet.
James isn’t following anybody yet.
Empty.
Hi James,
Sometimes our confirmation e-mail might be rejected or entered your spam box, so you could not see it. Sorry for any inconvenience, we hope you already received the parcel, if there is any problem, please feel free to contact us again by e-mail cs@soufeel.com or call us anytime. We are willing to help you solve your problem and we will always be responsible for your order. Thank you for your support!