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Ordered a kitchen, including delivery and installation. Immediate payment was required. Installation was done improperly. Had tried for two months to reach customer service via email, SMS, and whatsapp. Besides informing me that they are busy and that someone will try to reach out to me, nothing happened. I wonder if the company has a policy that results in customers giving up on service. This is what happened to me. My only suggestion for anyone seeking a new kitchen is to use other companies.
Tip for consumers:
all I can say is that if you consider complete remodeling of your kitchen use another company with good customer service. I am afraid that Ikea's policy of insisting on full payment long before delivery and installation does not inspire confidence in this company or in its services.
Products used:
complete kitchen including cabinets, appliances, sink, faucet, countertop--
of course delivery is never free with Ikea
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