I was thrilled to find advertised on drugstore.com the vanilla pea protein by Olympian labs I currently use. I ordered 2 since the company had recently changed the formula, happy that drugstore.com was carrying it. I received my order, and unfortunately they sent me the new formula! I was upset that they 1. False advertise 2. Sent me something entirely different than I originally ordered. 3. Will not refund additional shipping cost for the product! I believe for me... 3 strikes your out. Thanks to their Manager Dawn, who gave additional horrible customer service. I won't be shopping with them again.