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Jessica H.

1
Level 1 Contributor
Los Angeles County, United States

Contributor Level

Total Points
241

3 Reviews by Jessica

  • Walgreens

4/18/24

Shopping at about half of the Walgreens, an employee runs for a side or rear door and creates a fast, automatic door slam noise. When it's supposed to be a gentle store that sells drugs to old people, I feel under pressure like a target and am worried about violence. The headquarters cannot afford security at the bad stores. I hope they close Walgreens and let CVS be the main drug store.

Service
Value
Shipping
Returns
Quality
  • Bank of America

7/20/23

On 7/20/23 10:30am an Armenian male bank teller was rude and bullied me at Sherman oaks CA. He wouldn't perform teller services. I'd tried to deposit $1.75 and had to talk to a manager. The Armenian names at this branch and accent are tough for English speakers. I hope they RE-hire at this location.

Tip for consumers:
I talked to HeadQ in the east coast about Sherman oaks (91403) California Bank of America. I hope they’ll improve the customer service here over time. No one wants extra baggage and bad news. Hopefully a supervisor will lose the nuts at this location and replace them with respectable personnel.

Products used:
I had to call headquarters about the manager Sahar Sabghi and Yervand Bezoyan. They have extra freedom in Armenian and the bad treatment ends up at the customers expense and jeopardy. If you aren’t bilingual in this location you are doomed to a poor experience with the current employees.

Service
Value
Quality
  • BILL

7/18/23

No log in for new account. Bill.com stored a phone number from 1997 for verification. Live Agents refuse to update my information. Agents don't respond back. I've sent ID and current active phone number with zero updates or feedback. The company only has outdated information on the account in my name. This company is unresponsive. I would not recommend them. They are unreliable.

Tip for consumers:
Bill.com is unresponsive. I would not recommend them. They have an old phone number of mine from 1997 that they refuse to update. The company is unreliable can lead to fraud. Live Agents do not respond back or offer feedback.

Products used:
I used invoicing and accounting.

Value
Quality
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BILL Support T. – BILL Rep

Jessica we appreciate your feedback. I apologize for your frustration with trying to get help to update your account. Here is the link to update your phone number for verification - https://help.bill.com/direct/s/mfa-reset. If you need assistance still, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

Jessica Has Earned 1 Vote

Jessica H.'s review of BILL earned a Very Helpful vote

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