I've purchased a few things from Hautelook. They now offer refunds but... many of things I've purchased have fallen apart, and one time they sent a 3 month old kiddie shirt, which should have been a 4 year old shirt. So then subtract the $8 ship fee BOTH WAYS, (no you can't ship back your own way, you HAVE to use their way), i ended up with a few pennies. UGH. Other times, the material on the clothing has been kinda trashy. At first it was fun, but I'm tired of it the return policies. There are much easier places to shop, get a good deal, and be able to return things for the original refund. Wtf.
Hi Golden,
I'm very sorry that you feel this way. Please know that we stand behind the quality of all of our featured brands. That said, our priority is that you are happy with every order, and we're very willing to work with you if you're not. Please reach out to us at support@ideeli.com, and a member specialist will be happy to assist. We look forward to hearing from you.
Best,
Jason Faria
Sr. Manager Customer Service