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I use orbitz every year to book my flights and I needed to change my last name. I have spend over 10 hrs a including wait and started this process 3 weeks before my flight. They did not tell me to fill up 2 forms with delta and ITL, they send me an email saying name is resolved and they kept dragging me and no help! I am extremely disappointed with them, I don't know If I will make it home this year.
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