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Erik S.

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1 Review by Erik

JustAnswer

  • JustAnswer

“Hidden monthly membership fee.”
1/7/24

Lawyer - Just Answer tricks you by offering to connect you with a lawyer for $5 or so. Then they charge $60 per month for a membership fee, applicable immediately, even though you don't remember seeing or signing up for it. Their customer service has so far been unreachable for me. The legal advice I got from the lawyer was okay, but the charges were deceptive. Avoid using this company.

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Helpful  (1)
Thank you
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JustAnswer S. – JustAnswer Rep

Hello Erik,

We'd like to help address this concern. Please reach out to us so we can locate your account and assist you further.

Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645 ext 18

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