We've printed and sealed our invitations with the website information included and now can't get access to the site to update the information. We've been holding off sending the invitations waiting for a response the Knot and are hearing nothing back. There's no number to call to speak with a live person. We're at the point where we have to just send out the invitations and apologize to our guests on Facebook for the Knot's crappy website and complete lack of customer service. I literally hate this company for adding stress to an already stressful experience. Do yourself a favor and DO NOT USE THEM!