Eddie K.

They are advertising the DJI Phantom Professional on Facebook and their own home page for $1079 but when you click on it the price is $1369, they do have the Advanced version for $1079 but that is not what they are advertising. They refuse to honor this price.
This is how our chat ended:

Eddie: there is nothing you can do to honor YOUR advertised price? Is the price just a lie?

Anny: we cannot do that. Sorry.

Eddie: so you are admitting the price is a lie?

Anny: no, we have Advanced version just like the advertised

Eddie: the professional version is advertised

Anny: no sorry

Eddie: it is right on your home page it says professional. How can you that?

Chat session has been terminated by the site operator.

I ordered a rather expensive item that did not ship for 1 week. A week later tracking says "alert" I contacted them via online chat the agent told me I had an incorrect tracking number and he gave a new tracking number, when I tracked it, this package was going to france not the US where I live! When I told him this and asked why he was lying he replied "no" and ended the chat. I have since opened 3 tickets and they ignore my concern with the lying agent, blame customs and close the ticket. DO NOT BUY HERE! Customer service is the worst.
UPDATE: They said they will reship in 2 days after it turned around in customs. For 3 days I was asking why wait 2 days and telling them I want my product. All they cared about was me removing my review on resellerratings.com. They offered me points on their website then they offered me $10 if I would remove the review. In the mean time they are ignoring me concerns. After 3 days they said that it can't pass customs and I will be issues a refund, I told them I wanted a refund that day because I was tired of waiting. 2 days later they tell me my package is on it's way because I asked them in the past to ship it to me so they cannot give me my refund (I have already purchased it elsewhere). Please for your own sanity NEVER give them any business

Notice that they do not care about any of my other complaints. So they reshipped it, when I order from China I expect delays. I do not expect to be lied to and treated this way.