I'm and ownner that rents our home. I started with VRBO and they were acquirred by HomeAway. The model has always been; pay for annual subscription and you get a website with functionalatily to book your vacation rental, it's been great. Well in Februray of 2016 HomeAway has started charging fees to renters that range from 4 to 9%, this is very frustrating and a poor way to do business. Any inquiry I have had in February has refused to pay the fees. Be aware that booking through HomeAway sites results in additional service fees.