Looks like they do this on the regular... send a re fab unit on a gps, I bought what I thought was a new unit, waited forever to get it only to find it was a used rebuilt one! No where did it say this when I ordered it! I see several other people had the same issue!
We regret that you were not happy with the purchase made with us and show that you actually placed this order via our online shopping cart and chose the Factory Serviced item.
All of our items on our website are listed as 'Brand New' or 'Factory Serviced' directly below the full name of the item. It also shows in the shopping cart and then lastly on your 'Proof of Purchase'. Please review your "Proof Of Purchase" that was emailed to you at the time of the order.
We would be more than happy to help facilitate an exchange for a 'Brand New' item of your choosing by calling our US Based Customer Relations at 646-367-6141 Monday thru Friday from 9am to 4pm Eastern/Standard.
We regret that you were not happy with the purchase made with us and show that you actually placed this order via our online shopping cart and chose the Factory Serviced item.
All of our items on our website are listed as 'Brand New' or 'Factory Serviced' directly below the full name of the item. It also shows in the shopping cart and then lastly on your 'Proof of Purchase'. Please review your "Proof Of Purchase" that was emailed to you at the time of the order.
We would be more than happy to help facilitate an exchange for a 'Brand New' item of your choosing by calling our US Based Customer Relations at 646-367-6141 Monday thru Friday from 9am to 4pm Eastern/Standard.
Customer Relations Department