Doris H.

I am new to Optumrx. The first prescription was for 5 of my medications. It was late and I had to go to a local pharmacy to get emergency medications, which I had to pay full price for because I had just 'filled' them at Optumrx. When the prescriptions arrived 7 days later, I was missing one 90 day prescription, only received 60 days. They sent the rest later.
The second prescription I ordered was for a blood thinner which I need as I have had pulmonary embolism in my lungs twice. They received the prescription on the 5th and it is now the 19th and I have not received my medications.
They always say it is because of the shipping not them. I order a lot from Amazon, Wayfair, Walmart and many other companies. I have always received my items within 5 days of notification that they were sent. I have a hard time believing that 2 out of 2 times my meds were late 10 to 14 days because of the shipper.
I recommend nobody uses Optumrx and I will not any more. It will cost me $39.45 a month to go to the local pharmacy and get my prescriptions. May not sound like a lot but when you are retired, you try to save as much as possible. It is cheap for the price for the anxiety I have gone through getting meds after I have run out.