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I originally told just answer I had already spent many many hours trying to fix my Facebook page that got hacked. The man that attempted to help me merely did the same steps I already had done prior to calling. I was charged $46 from my credit card. I didn't get my problem fixed it was just a complete waist of time. Where was I told of this charge? I only saw a charge for $1.00. I didn't get my issue fixed and certainly should not be charged $36. I want a refund
I thought they were reputable and they assured me they could fix my problem
Love it but it would not take my coupon code CT20 that was offered!
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Great service person. Don't understand why the is a forty dollar charge on my credit card?
It is very misleading. I asked questions before entering in credit card details as they hooked me...
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28