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Ordered some room spray for £24 and paid £8 delivery, when it got here I was asked to pay £17 in duty. This was not mentioned clearly when I bought it and it was on on the total cost, very misleading. I refused the order and sent it back and asked for a refund. The company said it was explained on the website (hidden somewhere not obvious when you go through the buying process) and that I could have a refund minus the cost to ship it back to them! Stay away from this company, they should explain this in big bold letters the whole way through the buying process, you don't find out until the produce gets here and DHL try to charge extra for VAT and then YOU have to pay for it being returned when it is not your mistake. Really really bad. Unacceptable
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