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I ordered two dresses for 18$ total and both of them was too small so I contacted the staff and they said they will refund me if I close the Paypal dispute. But I don't trust them so I think that I will update it to case that Paypal could review it.
Tip for consumers:
My size is EU L and I ordered size XL and it was too small for me. So look at the measurements carefuly
Diana G.'s review of DressLink earned a Very Helpful vote
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I had ordered dresses and despite having confirmation of return through the post office they...
Dear, i am really sorry for the size problem and beg your forgiveness. Dear, since you opened case, our system may refuse to refund, so we asked you to close case first, in that case, we can arrange refund successfully. Hope you can kindly understand. And did you received refund in the end? If not, could you please kindly provide your order number to sales@dresslink.com? i will check problem for you.
We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?
If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.
Have a nice day!
Sincerely,
Phoebe
Customer Service Department