Denise K.

Customer Service (Email only) was not helpful at all. On my order I asked Woot to ship the product to my daughter's address, but the billing address was my own address. They shipped the product to me instead of her. I asked if they could pay for me to ship it to her, since I had already paid for shipping. It was clearly their mistake. I even cut and pasted the shipping address from my order to the email. Each of the 4 times I email, I was told that they had shipped the order correctly and they would do nothing else. Most company's bend over backwards to make the customer happy, even if they are not at fault. Woot is at fault and would not budge. I will not never use them again. One less email everyday!