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Den B.

Contributor Level

Total Points
108

1 Review by Den

  • AliExpress

5/25/16

Anyone who has used AliExpress in the past, be warned. For the past 6 months, they have been using every odd ball shipping method that they can to avoid China Post. Rumor has it that there is major labor trouble over there. They've also stopped using tracking numbers that work with Canada Post. For the past 6 months, I've had 40% of my orders go missing. I've gotten refunds for all of them until this last item. This is now AliExpress's stance on missing items.

"Since the post official website in your country no longer provide online tracking information for the package which is send by Post Registered Air Mail, please clarify if you receive the package. If you indeed have not get the package, please provide official documentincluding information such astracking number, address, condition of the package, etc.) from post office or shipping company or other valid evidence to prove that you did not received the package within 3 calendar days, otherwise we will follow the tracking information and release the payment to the seller. Note: If you have already settled the dispute with seller, please kindly give a response in the complaint center so that we can be informed and follow this dispute based on the settlement."

Let me shorten that up for you. Prove that you didn't receive the package, even though the tracking won't work in Canada. In other words... they know you can't prove it, so screw you. Like I said before... in the past 6 months, 40% of my orders have gone missing, and now AliExpress will no longer offer you any backup. Use are your own risk.

Please spread this around so others don't get screwed over.

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