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I ordered lights for a motorcycle and they never came in. I emailed they gave me a tracking number that i already had and it said that the tracking number was wrong or the package was never shipped. Simply took my money and never shipped anything. DO NO BUY FROM THIS WEBSITE!
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear david r,
Thank you for your review and we are sorry about this situation, could you please let us know your Order ID so that we can have a Investigation?
Thank you in advance and looking forward to hearing from you.
You can follow your order both during processing and after it has left our warehouse.
Processing: You can check the status in your order status page.
Shipped: Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages, as well as the website where you can trace your order. Tracking information is also available in your order status page.
Orders under $25 using standard shipping will not have a tracking code; you can estimate delivery based on the estimated delivery times chart.
Standard shipping offers great low rate shipping, however orders under $25 using standard shipping will not have a tracking code（only for China warehouse order).
If you used one of our other shipping methods, or your order is over $25 using standard shipping, and you have not received a tracking code, check your order status, it may have not been shipped yet. You will be emailed the tracking code when the order is shipped.
Still Haven’t received your tracking code? Check Your Order Status OR Contact Us.
Total delivery time is split into two parts.
1. Processing time 1-2 business days normally: The time from when your payment is received to when we gather up all the items, do strict quality-control tests, and carefully package the items.
2. Shipping time 2-25 business days: This is the time that it takes for the package to be delivered by the couriers to the destination, this table shows delivery times for every shipping method and warehouse.
Thanks in advance, best regards,
Banggood Team
Dear david r.,
We are so regret that you are not satisfied with us.
Could you please tell me the order number and let me have a check?
The shipping details will be updated in 7-10 business days after shipment.
Moreover, it usually takes about 7-25 business days(about 30 days) to be delivered for Airmail and Register Airmail. Sometimes, it will be delayed by customs, logistic and your local post office.
http://www.banggood.com/What-are-the-Shipping-Methods-and-Delivery-Times-_hi321
Please do not worry. We will resend or refund you if you can not get the parcel in the limited delivery time.
Best regards
Banggood Team