I sent them a rifle scope that carried a full lifetime warranty. I had the original box and receipt. In 2004 I bought a Nikon prostaff 3-9x40 rifle scope that came with a lifetime warranty. I called them because after a week I didn't hear from them. The person told me I was going to get a credit. The next day I got the email so I called them and was told my scope was destroyed.?. I was shocked. They destroyed my personal property without my convent. Their web store has nothing I want or need. Super upset they destr my scope, sentimental value is worth way more than $216.