Pathetic effort for an interstate delivery. I was told that overnight service gives no guarantee of overnight delivery - it can take 2 days - but over a week is ridiculous. Then I was told the receiver was not home - but it was a business with staff on site. They had phone contact details, but the driver has no company phone, so just return to the depot without contact.
I tried the same delivery with startrack standard service and it was delivered in 36 hours