Dear Zazzle,
Your company has disappointed me. Most of my orders have been delayed and you sent my orders to the wrong courier instead of UPS. I paid for Estimated Delivery: 3-5 Business Days after manufacturing. The payment should be for UPS, please, refund me my money. I am so disappointed in your company. The tracking number that you email me are not working:- Please, can you rectify any change? And some of my orders that you cancelled should be refunded.
Hello David,
I am so sorry to hear that your order has still not yet shipped. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. I will send you a private message requesting for your order details so that we can look into this.
I look forward to assisting you further!
Thank you,
Christine