I book this is san antonio tx and wen i get to it is nasty so i call the customer service and they told me that i have to wait like 4 or 5 hours till the home owner goes and clean the house after i had a long day travelling so i say no im not staying in that nasty house we we want or money back so i talk to a supervisor for nothing worse then the customer service so anyway i didn't stay in the house and they keep my money they are just stealing from people